CareMessage | Widespread Outage Identified
Incident Report for CareMessage
Resolved
Earlier today, the CareMessage application was experiencing some issues with our UI and API access. The issue has now been resolved.

We understand how crucial CareMessage can be in your day to day communications with patients, a responsibility we don't take lightly. We are committed to excellence here at CareMessage and we're doing our best to prevent interruptions to your work.

Thank you for your patience,
The CareMessage Team
Posted Nov 11, 2022 - 14:13 UTC
Monitoring
We have reached a solution to our service disruption. A fix has been implemented and we are monitoring the results.

Thank you for your patience as we resolve this disruption. We will keep you updated with any news.
- CareMessage Team
Posted Nov 11, 2022 - 12:54 UTC
Identified
CareMessage is experiencing some downtime and this is affecting access to our app and API. Our Product and Engineering teams have identified the issue and they are working diligently to resolve this.

We'll notify you again once things are back up and running.
- CareMessage Team
Posted Nov 11, 2022 - 12:02 UTC
This incident affected: CareMessage Product (Outreach, Appointment Reminders, Messenger, Programs, Referrals, File Upload, File Export).